Home / Pristine Water Purification / Warranty & Shipping Information
Warranty & Shipping Information
Our Warranty Information:
Advance Chemicals Ltd. offers a satisfaction guarantee on all Pristine products purchased online and in retail stores.
If you are not completely satisfied with your product purchase please contact Advance Chemicals Ltd. at inquiries@pristine.ca or call our toll free number in North America at 1-877-533-3901.
Shipping Information:
- FREE Shipping – Shipping and Handling for Postal Ground Delivery anywhere within North America, including Alaska and Hawaii, has been included in the listed product item price. It is approx. $10.00 U.S.
- Please allow 7 to 10 business days for Regular Shipping.
- We can not guarantee on time delivery through Postal Ground Delivery – If you require your order arrival for a specific date, please opt for Courier 2nd Day Delivery.
- Courier 2nd day delivery is not guaranteed if held up at Customs.
- Guaranteed Shipping and Handling for Courier 2nd Day Delivery to most major cities within North America is $49.97 U.S.
- INTERNATIONAL SHIPPING (other than North America) will be quoted upon request.


